Terms of Service

Last Updated: January 2025

These Terms of Service govern your use of VaultEdge's consulting services, educational materials, and website. By accessing our content or engaging our services, you agree to these terms.

Service Scope and Limitations

VaultEdge provides strategic consulting and educational content for casino operators and high-value players. Our analysis draws from industry experience and publicly available information. We do not:

  • Guarantee specific financial outcomes or comp values
  • Provide legal, tax, or financial advice
  • Endorse specific casino properties or gaming platforms
  • Facilitate gambling transactions or direct player-casino negotiations

All strategies discussed are educational. Individual results depend on casino policies, player behavior, and market conditions beyond our control.

Intellectual Property

VaultEdge content - including articles, case studies, frameworks, and proprietary methodologies - remains our intellectual property. You may:

  • Use purchased materials for personal or internal business purposes
  • Share insights within your organization under active consulting agreements

You may not reproduce, resell, or publicly distribute our proprietary content without written permission.

Consulting Engagements

Custom consulting projects operate under separate Statement of Work agreements. These terms apply unless superseded by specific contract language.

We reserve the right to decline projects that conflict with existing client relationships or fall outside our expertise areas.

Data and Confidentiality

We handle client information according to our Privacy Policy. When you share operational data for analysis, we:

  • Keep all proprietary information confidential
  • Use anonymized data in aggregate industry research (with permission)
  • Never disclose client identities without explicit consent

You retain ownership of your data. We retain ownership of our analysis and recommendations.

Payment Terms

Consulting fees are outlined in project proposals. Standard terms: 50% upfront, 50% on completion. Digital products are non-refundable after delivery.

Late payments accrue 1.5% monthly interest. Unpaid balances may result in service suspension and collection action.

Limitation of Liability

VaultEdge provides strategic guidance based on industry best practices. We are not liable for:

  • Financial losses from implementing our recommendations
  • Third-party actions (casino policy changes, regulatory shifts)
  • Indirect, consequential, or punitive damages

Our maximum liability is limited to fees paid for the specific service in question.

Termination

Either party may terminate consulting relationships with 30 days written notice. You remain obligated to pay for work completed. We may terminate access immediately for terms violations.

Changes to Terms

We update these terms periodically. Continued use of our services constitutes acceptance of modifications. Material changes will be communicated via email to active clients.

Governing Law

These terms are governed by Nevada law. Disputes will be resolved through binding arbitration in Las Vegas, Nevada.

Questions about these terms? Contact us at [email protected].